Bill Cap Scheme | WaterSure
Help if your income is low and you use a lot of water.
The Bill Cap Scheme - WaterSure runs for 12 months.
To get help through WaterSure you must be a Severn Trent customer, have a water meter and receive eligible benefits.
You, or someone in the household, must also have either:
You will need to provide evidence of your benefit which can be either your most recent benefits notice or a bank statement showing the eligible benefit.
If you’re applying because three or more children under 19 live with you, you will need to provide:
Eligible benefits include:
If you are applying on medical grounds, you will need to provide evidence of one of the following:
Examples of eligible medical conditions include:
If you meet the criteria for WaterSure we’ll make sure your bills are capped at our average yearly charge.
WaterSure charges for 2024 to 2025.
Please note: If we bill you on behalf of another water company for any of your services, the fixed price below might be different.
Charge type |
Fixed price per year |
| Fresh water | £221.83 |
| Sewerage | £215.68 |
| Total | £437.51 |
Applying for WaterSure
Other organisations who can help
If you’re in debt or struggling to pay your bills, you can get help and support from many independent charities.