Our water. Our environment. Our communities.
At Severn Trent we deliver one of life’s essentials to millions of households and businesses.
Every five years, water companies in England and Wales put together their plans for the future. We talk to our regulators, government and, most importantly, customers like you to find out what’s important to you.
Here you can find out about the plans we’ve sent to our regulator, Ofwat. They cover 2025-2030, but the changes we’re making will have an impact for decades to come.
At Severn Trent we’re doing the right things for our water, our environment and the communities where our customers live.
Highlights
This plan will transform the way that we serve more than 4m customers, having a positive lasting impact for this generation and those to come.
You can find out more detail in our plan, but here are some of the key points:
By 2030, we reckon you’ll get all of this – and more – for around £1.42 a day.
What you told us – your priorities
Over 68,000 customers helped us put this plan together. We started by listening to what they were saying.
And there were three main priorities they wanted us to focus on:
Read our plans
You can read our summary, our full plan, and visit our library for everything you need to know about our plans for the 2025 - 2030.
Read our Draft Determination response
You can read a summary of our response to Ofwat’s Draft Determinations, and visit our library to see our full response.