We'll make a positive difference in the community
We'll make a positive difference to our region and the communities in which we work.
We'll protect our local environment
We want our activities to protect and enhance rivers, lakes and streams across our region.
We'll protect the wider environment
We'll manage our carbon footprint and play our part in protecting the wider environment.
Whether it’s keeping you properly informed about our works, offering a great day out at our reservoir sites or investing in the young people in our region, we've an important role to play.
We also support regional employment and skills development. We directly employ more than 7,000 people in our region. We are always striving to have a positive impact, and have committed to targets such as bills being no more than 5% of customer’s disposable income by 2030, and donating £3.5 million annually to help people out of debt.
We have also given over £10 million to good causes in our community over five years.
Local Environment
How we operate - from the energy we use to how we manage our waste - affects the wider environment in which we work.
Nationally, only 14% of rivers meet the criteria for 'good' ecological stats. We have committed to five river pledges to improve the health of our rivers. There is more we need to do to meet future environmental standards, but at an affordable price. To achieve the standards, we need to keep maintaining and improving our waste water treatment works.
We also need to make changes to how much water we take from the environment and reduce pollution.The changes we make will ensure that our rivers and waterways can support a greater diversity of wildlife and plants, provider a better environment for walking and fishing and supply us with cleaner water.
Wider Environment
When you use our services, we want you to be confident that we are doing what we can to reduce our impact on the environment.
Energy prices are increasing so we want to protect our customers from this. We currently generate 50% of our own energy through renewable sources including hydro power (energy from water), wind, solar and digestion of sewage (crop and food waste). This energy is then reused at our Severn Trent sites or exported to the national grid.
Producing renewable energy (energy not produced from fossil fuels such as oil, coal or natural gases) is really important to us at Severn Trent. Reducing our need for fossil fuels means that we can be much more sustainable as a business, reducing our carbon footprint and helps to protect costs of rising bills for ur customers.
Corporate Responsibility
Visit our corporate site to find out more about our approach to our corporate values, and our performance commitments.