New water and waste connections

Are you building a home, commercial unit or require an agricultural supply?

Expected water connection charges

35% of customers paid this.

Construction

Normally, works will be on the nearest side to the development.

 

Traffic Management

Minor traffic management such as ‘give and take’ or two way traffic lights.

16% of customers paid this.

Construction

Works could be for multiple connections and could extend to the far side of the road.

 

Traffic Management

Would likely be more complex traffic management such as lane or road closures and may require out of hours working.

37% of customers paid this.

Construction

Works maybe on the nearside but could extend to the far side of the carriageway.

 

Traffic Management

Could range from multiphase temporary traffic lights or even closing all or part of the road. Private land entry assessments may also be required.

12% of customers paid this.

Construction

Works could be for multiple connections and could extend to the far side of the road.

 

Traffic Management

Would require out of hours working and complex traffic management, multiple visits maybe required to complete the works.

Services included for all :

Note : These prices are only estimates which may change as we produce a bespoke quote to suit your development site location and your connection requirements. Our costs and timescales for a connection will depend on various factors, including the location of existing water mains and any traffic management needed to carry out the works. 

Our charges shouldn’t be compared directly to other utilities as we are regulated in a different way. 

Gas companies (the network owners) are legally required to provide the first 10 metres of a gas connection free of charge to their customers. This is mandated by the Government.  Unfortunately this is not true for water connections, where our regulator requires that we recover all reasonable costs

Waste water connection approval charges

  • Assessment on the type of connection required
  • Evaluation of documentation received to issue the approval
  • No inspection but you’ll need to speak to your local building control team
  • Assessment on the type of connection required
  • Evaluation of documentation received to issue the approval
  • Approval to connect
  • Up to two inspections
  • Assessment on the type of connection required
  • Evaluation of documentation received
  • Approval to connect
  • Assessment of the requirement to adopt the pipework in the highway
  • When applicable, draft and issue of adoption paperwork
  • Up to two inspections

Contact our Developer Services team

Whether it's a large or small development, our team is here to answer any questions you have about your building project.

Building a new home

When building a new home, you need to enable your water and sewer connections.

Commercial unit

When building a commercial unit, you need to enable your water and sewer connections.

Please note that approval to connect following a S106 sewer connection application does not consent you to discharge anything other than domestic foul sewage or surface water. If you’re also planning to discharge anything other than domestic foul sewage into our network, for example, used process water or contaminated liquid, you’ll need to apply for a trade effluent consent. You should also speak to your Retailer.

Agricultural supply

When installing and agicultural supply, you need to enable your water connections.

Temporary supply

During your project, you may require temporary water or waste services from us,

Applying for a new water connection

Applying for and completing a new water connection is a six-stage process. 

Before applying

Before applying for a new connection to an existing water main, we recommend you read our application guidance page.

 

Application Process

Our water connection application step by step guide will help you with your application.

Once you have considered all the steps needed for a sewer connection, you are all set to send us your application.

Applying for a new sewer connection

Applying for a new sewer connection is a six-stage process. 

Before applying

Before you apply for a new direct or indirect connection to a public sewer, we recommend you read our application guidance page.

 

Application Process

Once you have considered all of the steps needed for a sewer connection. you are all set to send us your application.

Our sewer connection application step by step guide will help you with your application. 

Compulsory applications for new sewer connections

You must apply for a new sewer connection if you are:

Apply for new sewer connection

Get in touch

Please contact our team if you have any questions. 

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