Flats or apartments
If you are building a new block of flats/apartments or converting an existing building into flats, you are most likely going to need a new water connection to our water main and a connection to the public sewer to take the sewage away.
Applying for a new water connection
The most common way to get a water supply is to connect a service pipe from the water main to your property.
In most built up areas there's a water main in the road or footpath nearby which you can connect to. In more rural areas this may be further away and require a longer service pipe to be laid.
For each flat that will be separately occupied, if it requires its own water account and can be sold off as a self contained flat, it will need its own water meter and service pipe.
This is achieved by either laying separate service pipes from the flats/apartments to the highway boundary or (if there are 5 or more flats) there's an option to have one large diameter connection onto our main which you split internally to each flat.
Before applying
Before applying for a new connection to an existing water main connection, we recommend you read our frequently asked questions before you apply.
Application Process
Our water connection application step by step guide will help you with your application.
Once you have considered all the steps needed for a sewer connection, you are all set to send us your application.
Applying for a new sewer connection
There are several ways of getting rid of sewage water from your property.
You may choose to connect to the public sewer and let us deal with it for you. In most built up areas there are public sewers nearby which you can connect to.
In more rural areas this may be further away so you may want to consider other options such as septic tanks & soakaways.
Any new connection to a public sewer will need our approval. It's illegal to connect to a sewer without our consent.
Even if you are re-using an existing sewer connection we need to approve the connection and any changes to existing flows.
Building bedsits or shared accommodation?
If your development has shared kitchen & bathroom facilities (e.g. bedsits, retirement home, student accommodation) which will remain under one ownership, then this is deemed a commercial property and will normally have one connection.
See our commercial property page for more information.
Contact our Development Services team
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