Businesses and Retailers

We offer optimised water and waste solutions designed to empower businesses and retailers.

Solutions for your Business needs

Find the right water and waste management services for your business.

Optimise your water and waste management

Explore our solutions designed to elevate your business.

Get in Touch

For any enquiries, please contact our Wholesale Market Unit team and they'll be happy to help.

Our opening times are Monday to Friday  8am-4pm. We’re closed at weekends & Bank Holidays  

For general enquiries please call us on 02477 715 111 or contact your dedicated Account Manager.

You can check your area for problems or report a problem online.

If you'd prefer to call us, we're available 24/7 on 0800 783 4444 to report:

Business customers should contact your Retailer directly.

A comprehensive list of all water and wastewater Retailer serving England can be found at Open Water.

Retailer settlement and credit queries please email: RetailerAccountManagement@severntrent.co.uk or call us on 02477 715 904.

If you are a wholesaler for a New Appointment or Variation (NAV), please contact us by email at NAVenquiries@severntrent.co.uk.

*Business customer that self-supply their own premises with retail services 

Get the support you need

Explore opportunities and find answers