Charges
Our Wholesale Scheme of Charges outlines the charges paid by Retailers for our water and wastewater services.
Annually, our charges are set in accordance with regulatory bodies, finalised and published in January. We still provide some miscellaneous services directly to non-household customers and these can be found in our Wholesale Scheme of Charges.
Here you can find this year’s and all previous year's wholesales charges, retailer billing timetable, assurance statement and statement of significant change.
2025-26 Charges
Our Indicative Wholesale Charges, Indicative tariff tables, and our Statement of Significant Changes for the next financial year.
2024-25 Charges
Our Wholesale Scheme of Charges, Wholsesale charges Flat file, and our Billing timetable for this current financial year.
Previous charges and publications
We publish indicative wholesale charges for the coming year in October and these are finalised in January each year. We also notify retailers in advance when we are planning to make significant changes to the way we charge (we publish this in July, 9 months before the changes will take effect).
Understanding our tariffs and charges
If you are a non-household customer, we will still supply your water and treat your used water, but your retailer will be your point of contact for meter reading, billing and collection.