Supply Interruptions In Stoke-on-Trent

We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the ST3 area of Stoke-On-Trent this afternoon.

We have found that the pumps that help us move water around your area have stopped working. As we know what the problem is, we’ve already got engineers on the way to reset these pumps which will return the water supply to normal.

We are confident this will be resolved by 5PM. We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.

We’re pleased to inform you that the booster pumps that supply water to your area are working again and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.