Wonderful on Tap
Coventry - Supply pipe replacement scheme
If you live in Coventry CV1-CV6 we’re offering to replace older water supply pipes –that are at risk of leaking or could be made of lead, at no cost to you. Between now and March 2025, we’re upgrading homeowners’ pipes as part of our Green Recovery programme – bringing wonderful water to our communities.
Apply for supply pipes replacements
What we're doing
Your supply pipe links your home to our water mains. It’s what brings our fresh water to you every day.
The pipeline between our main water supply and your home is your responsibility (or your landlord’s if you’re renting). And, if your home was built before 1970, your supply pipes might be made from lead.
We can upgrade these older pipes with a new, industry-standard 25mm plastic pipe at no cost to you. Normally this might cost you between £1,000 and £3,000.
Why we are doing it
To help protect customers with lead pipes, water companies put a small amount of safe chemicals called phosphates in the supply. This coats the inside of your pipe and helps to prevent lead from reaching your water.
We need to replace the lead pipes of everyone in your area. So, sign up today to help your community.
What this means for you
There are so many benefits to upgrading your supply pipe with us
Remove lead from your supply
Lead in your water supply can be harmful in some cases, removing it means wonderful water for your household.
Improve your water flow with new pipes
Old pipes can narrow over time, affecting your water flow, a new plastic supply pipe can mean a more reliable water supply.
Save on costs on future upgrades
Your supply pipe is your responsibility and replacing it can cost up to £3,000. As part of this scheme, we are replacing pipes at no cost, and we’ll do the work for you.
Save water with a smart meter
As part of your upgrade we’ll arrange for you to have a smart meter fitted to show how your household uses water.
Check if you qualify
To see if we can upgrade your supply pipes, we'll need to complete an inspection.
To qualify, you must currently have the following:
You must have:
You must have at least one of the following:
A smarter way to use water
As part of the supply pipe upgrade, we’ll arrange for you to have a smart meter, which will identify if there are any problems, like a local leak. It will also show how your household uses water.
If you already have a water meter, we’ll upgrade yours to a smart meter. If you don’t already have a meter you won’t have to change how you get billed by us. But if you can save money by switching to a smart meter, we’ll let you know.
- More control - see how much water your home uses - weekly, daily and hourly.
- Save water, save money - using less water not only means that you can reduce your water bill, but also your gas and electricity bills as your appliances use lots of water.
- In tune with you - get your own personalised monthly report based on how your household uses water, offering handy tips and tricks to save water.
- Spot leaks quickly - smart meters can detect small leaks early so you can fix them before they become a big problem, potentially saving you time and money.
- Help save our planet - using less water can have a positive impact on the environment by reducing greenhouse gas emissions and your carbon footprint.
Our local partners
Apply for a supply pipe replacement through us to have your pipes replaced, at no cost to you, by booking an inspection today.
Choosing your own plumber
If you decide not to use a Severn Trent plumber and use an industry approved plumber, we will provide a £1,300 grant contribution towards the cost of the supply pipe replacement. This is part of our Supply Pipe Replacement Grant Scheme.
Housing Association tenants
As part of the scheme, we’re working closely with local Housing Associations to upgrade your water supply pipes. This means that your property may already be approved to receive a water supply pipe upgrade at no cost to you.
If you’re a tenant with Citizen or Midland Heart*, your housing association has already signed-up to have your supply pipe upgraded on your behalf. So you don’t need to sign-up to the scheme – you’re already on board! Just look out for a letter or email from us that will let you know when we're working in your area.
