Register your interest

Thanks for your interest in supporting our research.

By completing this form, you are volunteering to take part in future research projects to improve our digital services. Your contribution will help to make positive changes to our website, our online chat, and the future of your digital experience. 

You may be invited to participate in short interviews, task scenarios and surveys. These will usually take between 15-30 minutes with a minimum time of 5 minutes and maximum time of 1 hour. 

The questions below are important for us to understand you as a customer. Your information will be stored securely, and cannot be accessed by any other Severn Trent employees. Should you want for your details to be removed, you can contact us at any time.

The asterisk (*) symbol denotes required fields.

The asterisk (*) symbol denotes required fields.

The next questions are related to your demographics. This is to ensure that the research we conduct is representative of all communities in our area. 

These questions are optional, but if you feel comfortable, it will help us with making sure that everyone has a voice within our future digital proposition.

The asterisk (*) symbol denotes required fields.

We conduct research remotely, so you would need access to a computer, laptop or a tablet and be able to download Microsoft Teams. 

The asterisk (*) symbol denotes required fields.

We conduct research remotely, so you would need access to a computer, laptop or a tablet and be able to download Microsoft Teams. 

Please read the GDPR information and the terms and conditions