Booster Failure In Malvern

We’ve been made aware some of our customers in the WR14 of Worcester are experiencing no supply, poor pressure or discoloured water this Morning.

Please be assured our teams are investigating the cause. We are very sorry for any inconvenience and will provide further updates here once we have more information.  

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water We have found that the pumps that help us move water around your area have stopped working.

As we know, the problem is with Storm Darragh in our region, our engineers are working with electricity providers to resolve the issue and get your water supply back to normal as quickly as possible.

We are very sorry for any inconvenience this may be causing and will make sure this page is updated as we receive more information.

You can visit the following link for more advice on discoloured water; My water looks unusual | Water Quality | My Supply | Severn Trent Water

We’re pleased to inform you that the water supply is back to normal. For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.