Supply interruptions in Willenhall
We are aware of an issue
We’d like to apologise to those experiencing poor or no supply in the WV12 area of Willenhall this afternoon.
Our teams are currently carrying out some essential repair work and although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have been impacted.
The team on site are committed to getting this resolved quickly and efficiently so all supplies are restored as soon as possible.
We’re really sorry for any inconveniences caused by this and we’ll make sure to keep this page updated with further information when we have it.
Issue update
Our engineers are still working super hard to get your water flowing normally again, we aiming to have this resolved by 6pm.
We really do apologise if you’re still experiencing any issues with your supply because of this, rest assured we’re committed to getting this resolved as quickly and efficiently as possible for you.
As soon as we know more information, we’ll update this page to keep you fully informed. Thank you for your patience whilst this is ongoing.
Repair Update
As promised, we’d like to provide you with an update on the situation and let you know our teams are still on site carrying out the repair work.
We believed the works would be complete by 6pm however we’ve come across some complications. We’re now aiming to have this resolved by 10pm.
We’re so sorry for the delay and we really appreciate your cooperation during this time.
Good News!
We’re pleased to let you know that our teams have completed all the repair work and you should start to see your supplies returning to normal.
We’re so sorry for the time it took to carry out these works, but we really do appreciate your patience whilst this was ongoing.