Water supply interruptions in Oswestry
We are aware
Some of the pumps that help us move water around the SY10 area of Oswestry have stopped working, meaning that you may experience lower pressure than normal, or your supply may stop completely.
Because we know what the problem is, we’ve already got engineers on the way to reset the pumps which should bring all supplies back on.
We’re really sorry for any inconvenience this causes, and we’ll make sure it’s resolved as quickly as possible. As soon as we know more, we will update this page.
Great news!
We are happy to confirm that our teams have completed the essential repair work in the area and your supplies are back on as normal. For those that were affected by this we’d like to thank you for your continued patience whilst this was being carried out.
Further update
We have been made aware that some of the pumps that help us move water around the SY10 area of Oswestry have stopped working again. This may be affecting water supplies for some residents in the area.
We know this isn't the first time this has happened recently and we apologise for the continued inconvenience to residents.
Our team of engineers are already investigating this to find a solution to restore supplies to normal as soon as possible.
We’re really sorry for any inconvenience this causes. As soon as we know more, we will update this page.
Ongoing Repair
Our engineers are still working super hard to get your water flowing normally again, however the repairs are proving to be trickier than we first expected and we’re now aiming to have this resolved by 12am.
We really do apologise if you’re still experiencing any issues with your supply because of this, rest assured we’re committed to getting this resolved as quickly and efficiently as possible for you.
As soon as we know more information, we’ll update this page to keep you fully informed.
Thank you for your patience whilst this is ongoing.
Repair Completed
We are happy to confirm that our teams have completed the repair and your supplies are back on as normal. For those that were affected by this we’re so sorry for the time it took to carry out these works, but we really do appreciate your patience whilst this was ongoing.
We are aware of the issue
We’re really sorry if you’re experiencing any interruptions with your water supply again in the SY10/SY11 areas of Oswestry. We have found another issue with the pumps that help us move water around your area and this may be impacting some customers water supplies.
We know this isn't the first time this has happened recently, and we really appreciate the patience of affected residents whilst this is ongoing. We believe we’re on track to have this fixed by 12PM.
Our engineers are on the way to fix the pumps, which should bring all the supplies back on. We apologise for any inconveniences this causes and as soon as we know more, we will update this page.
Ongoing repair
As promised, we’d like to provide you with an update on the situation and let you know our teams are still on site carrying out the repair work.
We really do apologise if you’re still experiencing any issues with your supply because of this, rest assured we’re committed to getting this resolved as quickly and efficiently as possible for you.
As soon as we know more information, we’ll update this page to keep you fully informed. Thank you for your patience whilst this is ongoing.