Some customers living in the SY3, Shrewsbury area of Shropshire may be experiencing some supply interruptions this morning. 

Our teams are currently in the area investigating the cause of this. We’ll provide updates here as soon as we know more.

Apologies for any inconvenience this may cause.

Our engineers have identified a burst water pipe on Church Road.

A team is already en-route to the burst location and will begin working on the repair as soon as possible.

We will post further updates as soon as we have them.

Thank you for your patience during this time. 

The team are still on site and working hard on the repair. It is proving a little trickier than we'd first expected, however we're hoping to have this resolved as soon as possible.

We really appreciate your continued patience.

You will continue to see our tankers within the area keeping our customers on supply. This will remain until the repair work has been completed.

Our team are still on site working hard on the repair and are trying to solve this as quickly as possible. 

We thank you for your continued patience whilst this is ongoing. 

We are happy to confirm that our teams have completed the essential repair work and your supplies should be back on as normal.

Thank you for your continued patience whilst this was being carried out and have a lovely evening.