Understanding your metered bill

Homes with a water meter

If you have a water meter, we charge you for the water you use. Your charges are made up of four elements - water supply, used water and surface water and highway drainage.

Water supply and used water charges are based on the volume of water used. The amount used is calculated from the difference between two meter readings. 

Watch this short video to understand your bill, or read the breakdown of pages 1 and 2.

Front of your bill

The front of the bill provides a summary of your account information and the price of your bill. 

 

Back of your bill

The back page of your bill shows more detailed information about your account and your water use.