Understanding your unmetered bill

Homes without a water meter

If you don't have a water meter, we charge you based on the rateable value of your property

A property’s rateable value was originally assessed by the District Valuer on behalf of the Inland Revenue.

The value was based on the size of the property, the number of rooms inside the property, the amenities available and the overall location.

Watch this short video to understand your bill, or read the breakdown of pages 1 and 2.

Page 1

The front of the bill gives an overall summary of your account information and the price of your bill.

 

Page 2

The back page of your bill shows more detailed information about your account and your water use.