Severn Trent is teaming up with two housing associations in the Midlands as part of a £78 million project to upgrade up to 25,000 customer-owned water supply pipes across Coventry. 

Severn Trent’s ‘Protecting Customer Supply Pipes’ project, which forms part of the company’s £566 million Green Recovery, is one of the biggest recent investments in local water networks and will provide safe, reliable and high-quality water supplies for the city.  

The water company has teamed up with housing associations Citizen and Midland Heart to potentially upgrade over 10,000 supply pipes across their properties in the city for free. 

The partnership will bring benefits such as improved water flow and a reduction in the risk of leaks while helping housing associations and its residents save water and money on repairs.  

Mellany Gould, Green Recovery Supply Pipes Project Manager at Severn Trent, said: “The last couple of years have been tough for everyone, and we want to help. That’s why as part of our Green Recovery, we’re replacing thousands of supply pipes across Coventry for free. 

“We want to update our local water networks to make them fit for the future, reduce the risk of leaks, and make the most of our water – which is why it’s great to work closely with Citizen and Midland Heart to reach more customers. 

“We’ve recently got in touch with Citizen and Midland Heart residents to inform them of this great opportunity – all they need to do is sign up and arrange a suitable time for us to come and check their pipes. It’s that easy.”

Bridget Guilfoyle, Director of Asset Management at Citizen, said: “We’re pleased to be working with Severn Trent to replace old water pipes for some of our customers in Coventry. 

“Older pipes are more at risk of leaks and can also narrow over time. This project with Severn Trent means our customers will get new pipes that will save money and water and will improve water flow into their homes. The fact that these works are being completed for free is a great help to our customers and we hope they will benefit from the works.”

Steve Rose, Head of Internal Maintenance at Midland Heart said: “Pipe and water leaks can often be catastrophic for our tenants and cause disruption and damage if not dealt with swiftly. 

“Therefore, working with Severn Trent gives us the opportunity to not only identify any issues, but where possible take preventative action. In turn this demonstrates that we can actively help our tenants and reduce the loss of a natural resource to ensure that we have enough water for future generations.”