News

Severn Trent will kick off the first of a series of regional customer roadshows in Coventry at the Assembly Festival Gardens.

The company, which has its headquarters in the heart of Coventry city centre, is inviting customers to come along and hear about it’s Get River Positive plans, how they can directly benefit from its £566m Green Recovery through its supply pipe replacement and smart metering programmes, and it’s bathing rivers project that’s taking place in the local area.

As well as that, Severn Trent is also offering customers support with paying their bill and showcasing their employability opportunities and skills training available for free through its new purpose-built Academy in Coventry.Teams will be in Coventry at the Assembly Festival Gardens from 10am – 4pm on Friday 6th May in the Treehouse area of the gardens.

Paul Evans, Community and Green Recovery Communications Lead said: “There’s so many great things happening across Coventry right now and we really want to meet our customers and share with them what’s happening on their doorstep, and how they can benefit from our Green Recovery programme.“We know that rivers have been a key priority for our customers lately, so we really want the opportunity to talk about our Get River Positive plans and explain how we’re improving local rivers and the wider environment, through our key commitments. 

“Coventry is massively benefitting from our £566m Green Recovery programme, where we’re replacing 25,000 customer owned supply pipes for free, as well as installing smart meters and creating bathing quality rivers just down the road in Leamington. So this roadshow is a fantastic opportunity for people to pop along, have a chat, a cup of coffee and see how we can help.”

Teams from Severn Trent will be in the City Centre at Assembly Gardens, St Johns Street CV1 2LU between 10am and 4pm.

Customers will be able to learn about how they can benefit from the Green Recovery programme, including Coventry specific projects such as having their supply pipes replaced, having smart meters installed as well as learning about the Bathing Rivers project taking place in Warwickshire.

Teams from its Academy and billing teams will also be on hand to support customers with getting help paying their bill, and finding out about the numerous training opportunities available.

“As well as talking about rivers and our ambitious Green Recovery programme, we’ll also be able to share what support we can give to customers,” Paul adds. “We know that this is still a very tricky time for many following the pandemic, as well as the cost of living rising – so we absolutely want to help our customers where we can. We’ll be able to support customers who need help with paying their bill, as well as helping those looking to learn new skills and employability training through our Academy. We are the biggest city centre employer in Coventry and we want to do all we can to help get more Coventry people back into work or learning new skills.” 

Severn Trent’s Academy team is hosting free employability skills training and workshops, to support communities with getting back into work. 

The workshops, that are either in person or online, include CV writing, presentation skills and digital skills and are available to anyone.

“It will be great to see as many of our Coventry customers as possible, so they can see all of the work we’re doing to support the local community. We’re investing hundreds of millions of pounds over the next few years to support our customers in the area, so we’d encourage people to drop by and have a chat,” adds Paul.