News

People in Kenilworth who attended a special Severn Trent meeting last week are now more clued up about water.

The company invited the locals to a special meeting at Burton Green Village Hall to discuss their water supply and the improvements taking place in the area.

Malcolm Smith, community relationship advisor, says, “The turnout was great, it’s encouraging to see so many people are interested in talking to us about their water supply. To be able to connect with the community like this is vital as it really allows us to engage and educate with our customers.”

Severn Trent have been carrying out work on its pumping station and working closely with other utilities to make sure the people of Burton Green receive a reliable water supply.

“We talked about the work we’re doing in the area and the benefits it will bring, and also had maps of our pipes to show people how we get water to taps, which everyone found really interesting.”

Severn Trent look after just under 30,000 miles of water pipes in its region, this is more than any other company in England and Wales and supplies 1.8 billion litres of drinking water a day to its customers.

“We’re confident now that the local people understand a bit more about their water supply and what we do as a company.” adds Malcolm. “It was great to have answered any questions people may have had, so they hopefully went home and felt coming to see us was worthwhile.”