Regulatory Library
2020-2025 plan submission documents
- Full customer plan document
- Appendix A1 engaging customers
- Appendix A2: Addressing affordability and vulnerability
- Appendix A3: Designing performance commitments
- Appendix A4: Designing outcome delivery incentives
- Appendix A5: Accounting for past performance
- Appendix A6: Embracing markets
- Appendix A7: Innovation to deliver better outcomes
- Appendix A8: Securing cost efficiency
- Appendix A9: Drainage and wastewater management plans
- Appendix A10: long term drinking water plans
- Appendix A11: Aligning risk and return
- Appendix A12: Securing trust, confidence and assurance
- appendix A13: Beyond compliance wiser response
- appendix A14: Initial assessment of business plans pro forma
- appendix A15: Board pro forma
- Bill waterfall model
- Water Forum report 2018
- Data tables
- Ofwat financial model - notional company
- IAP fast track submission tables
- Draft determination response: executive summary
- Draft determination response: securing cost efficiency
- Draft determination response: delivering outcomes for customers
- Draft determination response: technical issues