Our people, doing right by our water and our communities
From our rivers to our reservoirs, it’s not just any old water, it’s our water
We’ve been proudly serving the region for over 50 years, and our Severn Trenters feel proud to call it their own too.
From Phil and Ian keeping everything flowing at our biggest waste treatment works in Birmingham, to Randall and Terry looking after our rivers in Birmingham and Worcestershire, our people are our customers – invested in doing the best for the future of our region.
We’re looking after our rivers, planting millions of trees, upgrading miles of pipes and expanding our reservoir capacity. We’re investing in you and the region, keeping the best quality water flowing for everyone now, and for the future too.
With every turn of the tap and flush of the loo, our team - your neighbours, family and friends - are here for you.
Find out more about how we’re future proofing the network and investing for the future.
Our people, proudly serving our region for 50 years
Past, present and future, we’re growing, learning, and investing in our network too. But, one thing that’s never changed is the passion of our people. There’s a whole army of Severn Trenters working to get our wonderful water to you (and the not-so-nice water away again).
Meet the Thirst Responders and the Waste Warriors doing the best for our water and our communities.
Meet Phil and Ian
"It's a dirty job but someone’s gotta do it"
Brothers Phil and Ian are part of three generations that have worked at Minworth sewage treatment works, where over 1.7 million people across Birmingham send their dirty water and waste to be cleaned.
From finding false teeth, toys and other strange items, to major technology investments. The brothers have seen it all, and are proud to work in their local community.
Meet Adam and Carol
“The worst thing that can happen to your property after fire is flooding”
Helping customers like Carol is all part of the job for Adam, who leads our flooding prevention in Mansfield, which is part of our Green Recovery project. No one should have to experience their home flooding, and that’s why we’re investing £76 million in Mansfield alone on a range of nature-based solutions to protect communities from flooding. We want this trial project to pave the way for communities across the region.
Meet Randall and Terry
“That's what drives us as a team. It’s genuinely making a difference”
Connected by their love for the environment, Terry and Randall look after our rivers across Birmingham and Worcestershire.
Our River Rangers work closely with communities to focus on improving river health and boosting biodiversity. They carry out vital monitoring and sampling to help us understand what’s needed to protect and improve our region’s rivers.
Meet Kye and Kate
“If nature is allowed to do its thing, it can restore itself and make things better for us”
Kye, who leads on our Green Recovery programme, and Kate from the Derbyshire Wildlife Trust, share a common goal to protect our environment and harness the power of nature in Derbyshire. They’re working together on a pioneering project, and UK first, that will see us use wetlands at Witches Oak to naturally pre-treat water. Turning to nature means we’ll reduce the amount of energy needed for water treatment, so we can keep our customers' bills low, as well as increase the local wildlife and biodiversity - a win-win all round!
Our future promise to you
For 50 years we’ve been investing in our communities and our water, but that was just the start. The next five years and beyond will see billions of pounds invested into the things you’ve told us you care about the most, including reducing leaks, keeping pipes flowing and protecting our rivers.
Rolling back history
April, 1974: Billy, Don’t be a Hero by Paper Lace was number one in the charts, we were watching The Godfather Part II at the cinema, and for the kids, Bagpuss was on TV.
At the same time, Severn Trent Water Authority was opening its doors – taking over from dozens of local water authorities and corporations, each with their own history; inheriting and becoming custodians of some of the most vital bits of infrastructure in the country. And looking ahead to serving millions of people across the Midlands for years to come.
From laying major water mains in the 70s, introducing pioneering nature-based solutions to wastewater treatment in the 80s and opening Carsington Water - one of the most loved visitor spots in the Midlands (and everything inbetween) we've come a long way!
Visit our hidden treasures
Ever wondered what it’s like behind the scenes at a waste treatment site? Now’s your chance to see how our amazing engineering works 24/7 to clean our water.
Meet our Waste Warriors and see what we’re doing to make our region even greener.